Privacy Policy

Last updated: October 26, 2026

This website belongs to Diamond Bar Plumbing Pros, 355 S Diamond Bar Blvd, Diamond Bar, CA 91765. This page explains what information the site collects and what happens to it. The short version: we collect only what a plumbing business needs to quote and perform work, and we do not sell it to anyone.

Information you give us through forms

Our estimate and contact forms ask for your name, phone number, the service you need, and optionally your service address. Submitting a form sends that information to our lead handling email address through the FormSubmit.co form delivery service, with a copy routed to our operations inbox. We use it to contact you about your request, schedule work, and keep records of the job. We do not add you to marketing lists without asking, and we do not sell or rent lead information to third parties.

Information collected automatically

This site runs no analytics scripts, no advertising pixels, and no tracking cookies of its own. Like nearly every web server, our hosting provider (Cloudflare) processes standard request logs such as IP address, browser type, and pages requested for security and performance purposes. We do not use those logs to build behavioral profiles.

Phone calls

When you call our dispatch line, we keep the job details you provide so technicians can service the call and warranty the work. Calls are not recorded without telling you first.

Data retention and your choices

Lead and job records are kept as long as needed for tax, warranty, and legal purposes, then disposed of securely. You can ask us to correct or delete your information by emailing info@plumberdiamondbarca.com or calling (909) 415-3869. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request its deletion; email us and we will honor a verified request.

Third-party links

Some pages link to government and utility resources such as EPA, USGS, and local water district sites for reference. Those sites have their own privacy practices, and this policy covers only our website.

Changes

If we change this policy in a material way, we will update the date above and post the new version here before it takes effect.